TERMS AND CONDITIONS

1. Acceptance of Terms

By accessing this website, requesting a quote, submitting an enquiry, booking a service, communicating with us, or engaging any contractor referred through our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree to these Terms and Conditions, you must not use this website or any services offered through it.

2. Our Role

Our company operates solely as a marketing, advertising, lead generation, referral, and customer acquisition service.

We do not directly perform landscaping, electrical, plumbing, construction, maintenance, gardening, cleaning, handyman, or any other trade-related services advertised through this website.

Our role is limited to introducing customers to independent contractors and service providers who may be interested in providing the requested services.

We are not a building company, trade contractor, employer, principal contractor, project manager, supervisor, or service provider.

3. Independent Contractor Relationship

All contractors, tradespeople, technicians, labourers, and service providers referred through our platform operate as independent businesses.

These contractors are not employees, agents, partners, representatives, franchisees, or joint venture partners of our company.

Each contractor operates independently and is solely responsible for their own:

• Workmanship

• Labour

• Materials

• Equipment

• Pricing

• Quotations

• Licences

• Certifications

• Permits

• Insurance

• Safety procedures

• Compliance obligations

• Warranties

• Guarantees

• Tax obligations

• Employment obligations

Nothing on this website shall be interpreted as creating an employment, agency, partnership, or joint venture relationship between our company and any contractor.

4. No Responsibility for Contractor Services

To the maximum extent permitted by law, we are not responsible for and accept no liability whatsoever for:

• The quality of work performed.

• Workmanship defects.

• Property damage.

• Personal injury.

• Death.

• Contractor negligence.

• Contractor misconduct.

• Delays.

• Missed appointments.

• Incomplete projects.

• Project cancellations.

• Contractor availability.

• Incorrect advice.

• Licensing issues.

• Permit issues.

• Insurance issues.

• Pricing disputes.

• Contract disputes.

• Warranty disputes.

• Material defects.

• Site damage.

• Landscaping damage.

• Structural damage.

• Utility damage.

• Electrical faults.

• Plumbing faults.

• Water damage.

• Fire damage.

• Loss of income.

• Business interruption.

• Consequential losses.

• Indirect losses.

• Economic losses.

Any claim relating to services provided must be made directly against the contractor who performed the work.

5. Customer Due Diligence

Customers are solely responsible for conducting their own investigations and due diligence before engaging a contractor.

Customers should independently verify:

• Contractor licences.

• Qualifications.

• Registrations.

• Insurance policies.

• Experience.

• Reviews.

• References.

• Warranties.

• Pricing.

• Compliance with applicable laws.

Our company makes no guarantee regarding the suitability, reliability, competence, or qualifications of any contractor.

6. Quotes and Pricing

Any quote, estimate, proposal, or pricing information provided by a contractor is supplied solely by that contractor.

We do not guarantee the accuracy of any quote or estimate.

Prices may change at any time and are subject to confirmation by the contractor.

Any payment arrangements are strictly between the customer and contractor unless otherwise agreed in writing.

7. No Warranties

To the fullest extent permitted by law, all information, referrals, introductions, and services are provided on an "as is" and "as available" basis.

We make no warranties or representations regarding:

• Contractor availability.

• Response times.

• Service quality.

• Project outcomes.

• Completion dates.

• Cost savings.

• Customer satisfaction.

• Suitability of contractors.

• Compliance with regulations.

• Accuracy of information provided by contractors.

8. Site Access and Safety

Contractors are solely responsible for site safety, workplace procedures, risk assessments, equipment use, employee safety, subcontractor safety, and compliance with workplace health and safety legislation.

We do not supervise worksites and have no control over how contractors perform their work.

Customers acknowledge that we have no involvement in the day-to-day operation, supervision, management, or execution of any project.

9. Limitation of Liability

To the maximum extent permitted by law, our company, directors, owners, employees, affiliates, agents, and representatives shall not be liable for any claim, loss, damage, cost, expense, liability, injury, death, or legal action arising from:

• Use of this website.

• Reliance on information contained on this website.

• Engagement of any contractor.

• Services performed by contractors.

• Acts or omissions of contractors.

• Contractor negligence.

• Site incidents.

• Property damage.

• Personal injury.

• Contract disputes.

Where liability cannot legally be excluded, our liability shall be limited to the maximum extent permitted by applicable law.

10. Indemnification

You agree to fully indemnify, defend, and hold harmless our company, directors, officers, employees, contractors, affiliates, agents, and representatives from and against any and all claims, liabilities, losses, damages, penalties, costs, expenses, and legal fees arising directly or indirectly from:

• Your use of this website.

• Your engagement of any contractor.

• Any dispute with a contractor.

• Any project or work undertaken.

• Any breach of these Terms and Conditions.

11. Third-Party Services

All services advertised or referred through this website are provided by independent third parties.

We do not control, endorse, supervise, manage, or guarantee the performance of third-party contractors.

Any agreement entered into between a customer and contractor is separate from our company.

12. Force Majeure

We shall not be liable for any failure or delay resulting from events beyond our reasonable control, including but not limited to natural disasters, severe weather, government actions, labour shortages, power outages, supplier issues, pandemics, transportation disruptions, or technological failures.

13. Website Information

While we aim to keep information accurate and up to date, we do not guarantee the completeness, reliability, accuracy, or suitability of any information contained on this website.

Information may be changed, removed, or updated at any time without notice.

14. Australian Consumer Law

Nothing contained in these Terms and Conditions excludes, restricts, or modifies any rights or remedies that cannot be excluded under Australian Consumer Law or any other applicable legislation.

Any provisions that are unenforceable shall be severed without affecting the remainder of these Terms and Conditions.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia.

Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

16. Contact Information

By using this website, you acknowledge that you understand our role is limited to marketing, advertising, lead generation, and contractor referral services, and that all services are performed by independent contractors who are solely responsible for their work and conduct.